A Community Foundation initiative
Study groups, or study circles, provide a collaborative and democratic approach to addressing important public issues. They are often used as a tool for social and community development, as advocated by Everyday Democracy – a U.S.-based civil society organisation.
Deliberative Mapping enables members of the public and specialists to weigh up evidence in order to reach a joint decision on a complex issue. It combines different methodologies to enable participants to rate different options against a set of criteria, with the aim of delivering a more robust decision that better reflects the values of members of the public.
Citizen Report Cards
Citizen Report Cards (CRC) are participatory surveys used to engage citizens in assessing public services such as health, education and transport – particularly where existing data is scarce. This can include the availability of services, access and usage, quality and reliability, problems encountered by service users, transparency in provision, costs, and suggestions for improvements. CRCs are designed to raise citizen awareness and ultimately bring about reforms in the public service delivery system.
Local and Global Civic Innovation Tools
Top Tips For Civic Innovation
Focus on the Solution
Much engagement with service providers and public representatives tends to focus on what is not working.
Any tool or approach will only be effective if well planned and deployed as part of an engagement strategy. This involves planning, relationship building, and follow-up.
There are many voluntary and statutory organisations which can provide help and support as you try to understand more about the decision-making processes that affect your life, and as you work to engage more with them.